Care and Control of Personal InformationAny personal information provided to, or gathered by, the Website is controlled by:
97 James StreetParry Sound, OntarioP2A 1T7Canada
Information CollectionWe collect information from you when you voluntarily register with the Website and/or submit your personal information to us over the Website, or social media platforms, and/or, during a presentation, or in-person service delivery. Such personal information may include your name, email and postal addresses, phone number, and other information which you voluntarily provide to us.
Personal data means any information capable of identifying an individual. It does not include anonymised data. The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you and process your personal data in different ways:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, telephone, in-person interaction, social media messaging, social media posting or any other communication that you send us.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details.
All payments are processed by third-party vendors, (such as PayPal and Stripe) and not our Website itself. If you make a purchase on the Website, we will collect credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”), but such information is sent directly to our payment processors using PCI Compliant rules/software and is never stored or otherwise retained by us.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. This may include product, content, files, courses, quizzes, surveys or any other content you upload to or create on the Website.
Technical Data that includes data about your use of our Website and online services. When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider, and device (such as your computer, phone, or tablet), depending on your settings for each. For example, among other things, we may collect your your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, the operating system and other technology on the devices you use to access our Website. The source of this data is from our analytics tracking system.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you.
Sensitive Data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any Sensitive Data about you. Nor do we collect any information about criminal convictions and offences.Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don't provide us with the requested data, we may have to cancel a product or service you have ordered from us. If that becomes the case, we will notify you at the time.
Other InformationFrom time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance from our customer service department, and when you voluntarily subscribe to one of our services or newsletter. You will always be asked to provide such other information voluntarily, and it will not be collected without your permission.
We may receive data from third parties such as analytics providers like Google, advertising networks such as Facebook, technical providers, payment providers such as Stripe and Paypal, and delivery services, such as data brokers or aggregators.
Use of Your InformationWE WILL NEVER, EVER, SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY WITHOUT YOUR EXPRESS PERMISSION. PERIOD. END OF STORY. (Below is the corresponding legalese)
Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information, requesting your permission to do so, and giving you an opportunity to prevent your information from being shared. By providing us with your personal information for the purposes listed in this Policy, you consent to our collection and use of the information for those purposes.
From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
We reserve the right to disclose information when required by law.
We may use your IP address to help diagnose problems with the Website server and to administer our Website. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information. Our site registration forms require users to provide us with contact information (such as your name and email address) and demographic information (such as your zip code, age, or country of residence). We use your contact information from the registration form to send you information about us. and promotional material from some of our partners.
Your contact information may also be used to contact you when necessary. We may use demographic and/or profile data to tailor your experience on the Website and/or applications, show you content that we think you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis. Furthermore, we shall have the right to retain records of all data pertaining to use of the Website and applications, including, but not limited to, usage, activity logs, and click-throughs. We may disclose such data to third parties provided it is grouped with other of our users’ data and is presented in an aggregate form.
We may also disclose, on an anonymous basis, statements made by our users.
You have the right to refuse or withdraw your consent to the collection, use and disclosure of your personal information. In some cases, such refusal or withdrawal may prohibit or adversely affect the completion of our professional engagement. We will advise you if that is the case.
Storage of Personal InformationWe use Third Party vendors to store your information. These Third-Party vendors employ security measures (such as software and applications to block DDoS attacks, bots, malicious traffic, and internal firewalls) to protect against the loss, misuse, and alteration of the information under our control.
The personal information collected is stored and processed in Canada, the United States and Europe. If you are visiting the Website from a location outside of the United States, your connection will be through servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within Canada, the United States and Europe. By using the Website you authorize and specifically consent to the transfer of personal information to the USA and its storage and use as specified above when you provide such information to us.
Correcting or Updating Personal InformationIt is very important that the information we hold about you is accurate and up to date. If at any time your personal information changes, please advise by emailing us at: TheButterflyWhisperer@gmail.com.
You may access all information we’ve collected about you for purposes of correcting, amending, or deleting such information. Access can be obtained by contacting TheButterflyWhisperer@gmail.com. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making said corrections or updates.
Age Limitations & Protecting the Privacy of ChildrenThis Policy is designed in order to comply with the Children’s Online Privacy Protection Act (COPPA).The Website will never knowingly collect any personal information about children under the age of 13. If we become aware that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties.
By providing us with your data, you warrant to us that you are over 13 years of age.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site and/or software. We, and these companies, may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our properties and/or software. Our properties do not provide any personal information to these third parties. This information allows us and these companies to deliver targeted advertisements and gauge their effectiveness.
Third Party Practices - Cookies & Web BeaconsAdvertising agencies, advertising networks, and other companies (together, Third Parties) who place advertisements on the Website, and on the Internet generally, may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.
We may use Third-Party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.
Third Party LinksThe Website and email messages sometimes contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
Unsubscribing from Email CommunicationOur site and email correspondence provides users the opportunity to opt-out of receiving communications from The Butterfly Whisperer®. To opt-out of receiving our communications, instructions are provided at the bottom of each email from us. Alternatively, you may send an email to TheButterflyWhisperer@gmail.com specifying your request to unsubscribe.